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TERMS - Currently
we accept Visa, MasterCard, Discover, American Express as form
of payment.
SALES TAX -
We will need a current copy of your "Tax Exemption Certificate for
Schools" for in-state shipments.
ORDERS - We will ship on hand items
immediately and backorder the balance.
SHIPPING
CHARGES - Shipping charges will be added to all orders. All backorders will incur separate shipping charges.
INITIAL ORDER - Our minimum
initial order amount is $500 for school accounts. This amount does not include shipping
fees.
MINIMUM REORDERS - Our minimum reorder amount is $100
for school accounts. This amount does not include shipping fees. We
recognize that some small shipments are necessary. On orders under $100, we will
add a $10 handling charge.
SAMPLES - We do not provide
free samples. Please order samples along with regular merchandise.
RETURNS - If you find that any of our products have been
shipped with a material or manufacturing defect please contact us at
1-772-257-4621 for return instructions. You will be issued an RMA#. Any returns
without an RMA# will be refused. After your return has been inspected and if
determined to be defective, we will ship out a replacement item.
REFUNDS - We do not issue refunds, which is
industry
standard.
CLAIMS - If you find a shortage on your shipment please
notify us within five (5) days of receipt. If your shipment container (box)
appears damaged upon delivery, please note the damage with the shipper (UPS or
USPS) so as to help in the claims process.
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